SAP Financial Accounting (SAP FI) Certified Application Associate Practice Exam

What is the correct sequence of steps in a dunning run?

1. Account selection, Dun line items, Dun account

2. Item selection, Dun line items, Dun account

3. Account selection, Item selection, Dun line items

4. Item selection, Dun account, Dun line items

The correct answer is: Account selection, Item selection, Dun line items

The correct sequence of steps in a dunning run involves first selecting the accounts that will be included in the dunning process. This step, often referred to as account selection, is crucial because it identifies which customers (or vendors) are overdue in their payments and should be targeted for dunning notifications. Next comes the item selection stage, where specific outstanding invoices or items that require attention are chosen for the dunning process. This selection is important as it ensures that only the relevant line items associated with the selected accounts are addressed in the dunning notifications. Finally, the dunning line items, which detail the specific invoices or amounts due, are processed to create the actual dunning notices that will be sent out to customers. This phase typically involves generating dunning letters or reminders indicating the overdue amounts and requesting payment. By following this sequence—account selection, item selection, and then processing the dunning line items—the organization can ensure that customers are appropriately notified of their debts, encouraging timely payment and better accounts receivable management.